These general conditions of sale (hereinafter, the "Terms") govern exclusively the contractual relationship between clients etnagioielli.it Site (hereinafter the "Customer") and seller Scacco LTD, based on the 72, Triq Sir Frederick C Ponsonby, Gzira, GZR 1071, Malta, with VAT number: MT24492606
These Terms are the only ones to be applied and replace all other conditions, except in the case of express written consent. Scacco LTD, may be forced to change some of these provisions, therefore we suggest customers to read the General Conditions each site visit etnagioielli.it (hereinafter the "Site"). These amendments are binding from the start, do not apply to contracts concluded before that decision. Each purchase on the Site is subject to the terms and conditions applicable on the date of the order. Scacco LTD confident that, once validated the order, the customer has read and unconditionally accepted the terms of sale. Customers agree to comply with the Terms and Conditions detailed therein.
To place an order on the Site Customers have two different modes:
- Website: etnagioielli.it 24 hours on 24 and 7 days on 7
- By phone at +356 77099867 (national rate) Monday through Friday from 10:00 to 13:00 and 16: 00-19: 00
The online ordering process consists of five (5) stages.
Once the choice is made (adding products to cart) and validated cart (surcharge), customers must:
1 - identify billing Private Tax Code (VAT traders)
2 - choose the shipping address
3 - choose the shipping method
4 - Choose the payment method
5 - control the Order (summary) and confirm by clicking "send order".
By submitting the order you think thus accepts the general terms of sale, the customer will receive an email with the order summary.
Shipping is not challenging. The customer will be contacted to determine if this is not known, the method and shipping address, shipping and payment method.
After confirming the order, customers must proceed to the payment of the order, which firmly and definitively formalize the sales contract that binds them to Scacco LTD.
3. Product Information
Scacco LTD, pays special attention to the publication of information on the essential characteristics of the products by leaves and illustrative photographs of products, within the limits of the technique and respecting the best market standards.
The prices listed on the site are in euros (€) and include VAT but exclude shipping costs. On our site there is the possibility of seeing the currency of the country in which you buy. Shipping costs are always paid by the customer and are billed at the end of the order, plus selected or agreed after sending the request directly to the customer.
The prices listed on the site are also expressed, for nations outside the European Community, the national currency, but this has a commercial value. The list price is in Euros and systematically indicates clearly before submitting the order, if discounts are only valid for online purchases.
Scacco LTD reserves the right to change prices at any time but also undertakes to implement the prices listed on the site at the time of the order.
In the case of presenting an erroneous and / or manifestly moderate price, for any reason (computer bug, user error, technical error ...), the order will be canceled, including the initial validation.
Customer orders are fulfilled within the limits of the quantity of products available.
In the event that the product ordered is not available, Scacco LTD, will contact customers via e-mail within 48 hours from date of order to inform them of the time required for the delivery of the product ordered.
In cases where only some of the products ordered are not available, Scacco LTD, undertakes to send the products immediately available. In the event of unavailability of the product is due to a permanent cessation of production thereof by the seller, Scacco LTD, offer the customer a product of equivalent quality and price. In case of refusal by the client, Scacco LTD refund (if already tendered) product cost unavailable.
6. Methods of delivery
Products purchased on the Site can be delivered throughout Italy, including the islands and the outdoors. For customers want to deliver the ordered products in a foreign country should contact us to arrange transport costs. Scacco LTD does not deliver to PO Box.
The order will be delivered to the address indicated in the order or press on.
If the item is available in storage, delivery date is determined:
Delivery (24 hours): verification of the reliability of the information provided at the time of account balance.
The date of delivery of the order will be communicated to customers.
In case the delivery is delayed more than 7 days from the expected date, Customers will be able to cancel the order via email email@example.com. Scacco LTD will undertake to repay to Customers within 30 days the costs incurred.
Scacco LTD, offers different delivery methods: For more information, please see "Terms of Sale".
Additional Information: Scacco LTD pays special attention to punctuality statement delivery.
In case of non-receipt of the order within the time allowed, Scacco LTD, will open an investigation against the carrier which takes a few days.
In all circumstances, in the event that the delivery than seven (7) days following the date of delivery, and this is not due to force majeure.
After receiving the order, Scacco LTD, advises customers to verify that the products delivered comply with the order, and to indicate, if damaged, the existence of anomalies in the delivery form as handwritten reserves and endorsed .
7. Right of return
The customer has the right to terminate its contract with Scacco LTD, without penalty and without specifying the reason, within ten (14) days of receipt of the products purchased on our website days.
By returning the products in their original packaging Scacco LTD must be received within thirty (30) business days from when you received the goods.
The only fees you pay are to return products purchased.
The right of withdrawal applies only to goods intact at the time of the declaration and can not be exercised by those products which, by their nature, can not be returned or are liable to deteriorate or expire rapidly.
If the right of withdrawal is exercised in the manner and terms provided, Scacco LTD, refund the amount of money received for the purchase, excluding shipping charges for delivery of products purchased.
Scacco LTD reimburse the sums of money received for the purchase of products, the shipping charges for delivery of purchased products only if the return is attributable to Scacco LTD, and the chance the product does not possess the characteristics promises, manufacturing defects or errors were essential in delivering it.
The amounts already paid shall be refunded as soon as possible and in any case within thirty (30) days from the date on which Scacco LTD became aware of their right to cancel the contract. We will activate the refund procedure, once verified the correct execution of the terms and conditions set forth above.
Should the procedures and deadlines for exercising the right of withdrawal are not respected, not entitled to a refund of money paid to Scacco LTD, shall, at customer's cost, the products in the state which were returned Scacco LTD. Otherwise, Scacco LTD, can keep products in addition to any amounts already paid for your purchase.
The withdrawal must be communicated by e-mail firstname.lastname@example.org, enclosing the following return form.
Such notice shall specify the order of reference, the desire to withdraw from the purchase and the product or products for which it intends to exercise the right of withdrawal and must attach a copy of the documentation received with the order.
The time and mode of repayment
After returning products, provides the necessary investigations related to compliance with the same terms and conditions listed. In the event that the checks were completed successfully, Scacco LTD, notified by email on the acceptance of returned products.
Whatever the method of payment, reimbursement is activated by Scacco LTD within thirty (30) days from the date on which Scacco LTD became aware of your right of cancellation after the verification of the correct application of the same and acceptance of returned products.
If there is a correspondence between the recipient of the goods specified in the order form and who made the payment of the amount due for purchase, refund of amounts paid, in exercise of the right of withdrawal, will be held by Scacco LTD, in any case, against those who have made the payment.
The credit value date will be the same, which do not undergo any loss in terms of banking interests.
72, Triq Sir Frederick C Ponsonby
Gzira, GZR 1071
Applicable law and settlement of disputes
All disputes arising out of this Agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of Malta.
If any of these terms and conditions are illegal, it does not affect the validity or applicability of the rest of the terms.
Editing and updating
The general conditions of sale may be amended from time to time in consideration of possible regulatory changes. The new general conditions of sale will be effective from the date of publication in the etnagioielli.it website